Privacy Policy

1. Introduction

Welcome to Rosheta ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application to order health supplies, cosmetics, and personal care tools.

2. Information We Collect

Based on our system's functionality, we collect the following types of information:

• Personal Identification Information: Name, Phone Number (for account authentication and delivery contact), and optionally Email Address.
• Account Security: Passwords are stored in an encrypted format (hashed using Bcrypt).
• Location Data:
  • Delivery Address.
  • Precise Geolocation (Latitude & Longitude): We collect GPS coordinates to facilitate accurate delivery by our drivers to your location.
• Transaction Data: Order history of health tools, cosmetics, and supplements.
• Device and Usage Data: Device type, operating system, and Expo Push Tokens (unique identifiers used to send real-time order status updates).

3. App Permissions

To provide our services effectively, the app requires access to certain permissions on your device:

4. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process and deliver your orders for health and care products.
• Delivery: To provide drivers with your location and contact details for successful shipment handover.
• Communication: To send notifications regarding order status and account updates.
• Inventory Management: To manage stock levels based on demand.

5. Sharing of Your Information

We only share your information with parties essential to the service:

• Drivers: Assigned drivers receive your Name, Phone Number, and Delivery Location solely to execute the delivery.
• Legal Authorities: If required by Libyan law to comply with legal obligations.

We do not sell your personal data to third parties.

6. Data Storage and Security

We implement robust security measures:

• Encryption: Sensitive data like passwords are hashed.
• Access Control: Only authorized personnel and assigned drivers have access to specific order data necessary for their tasks.

7. User Rights & Account Deletion

You have the right to access, correct, or delete your data. You may request account deletion through:

8. Children’s Privacy

Our services are intended for users aged 18+ only.